Privacy policy

Last updated: January 28, 2026

This Privacy Policy describes how Chefstore ("we", "us", or "our") collects, uses, and shares your personal information when you visit or make a purchase from chefsplace.store (the "Site").

INFORMATION WE COLLECT

We collect information that you provide directly to us when you:
- Create an account
- Make a purchase
- Subscribe to our newsletter
- Contact us for support
- Participate in surveys or promotions

Personal Information We Collect:
- Name and contact information (email address, phone number, shipping address, billing address)
- Payment information (processed securely through our payment providers)
- Order history and purchase information
- Communication preferences
- Device and browser information
- IP address and location data

Automatically Collected Information:
When you visit our Site, we automatically collect certain information about your device, including:
- Web browser type
- IP address
- Time zone
- Cookies and similar tracking technologies
- Pages you view and links you click
- Referring website

HOW WE USE YOUR INFORMATION

We use the information we collect to:
- Process and fulfill your orders
- Communicate with you about your orders, products, and services
- Send you marketing communications (with your consent)
- Improve and personalize your shopping experience
- Prevent fraud and enhance security
- Comply with legal obligations
- Analyze site usage and improve our services

LEGAL BASIS FOR PROCESSING (GDPR)

If you are a resident of the European Economic Area (EEA), we process your personal information under the following legal bases:
- Performance of a contract (to fulfill your orders)
- Legitimate interests (to improve our services and communicate with you)
- Consent (for marketing communications)
- Legal obligations (tax and accounting requirements)

SHARING YOUR INFORMATION

We share your personal information with third parties to help us operate our business:

Service Providers:
- Shopify (e-commerce platform)
- Payment processors (for secure payment processing)
- Shipping carriers (to deliver your orders)
- Email service providers (for communications)
- Analytics providers (to understand site usage)

We do not sell your personal information to third parties.

Legal Requirements:
We may disclose your information if required by law, court order, or governmental authority, or to protect our rights and safety.

YOUR RIGHTS (GDPR)

If you are a resident of the EEA, you have the right to:
- Access the personal information we hold about you
- Request correction of inaccurate information
- Request deletion of your personal information
- Object to processing of your personal information
- Request restriction of processing
- Data portability
- Withdraw consent at any time

To exercise these rights, please contact us at [your email address].

COOKIES AND TRACKING TECHNOLOGIES

We use cookies and similar tracking technologies to:
- Remember your preferences and settings
- Understand how you use our Site
- Improve site performance
- Deliver targeted advertising

You can control cookies through your browser settings. However, disabling cookies may affect your ability to use certain features of our Site.

DATA RETENTION

We retain your personal information for as long as necessary to:
- Fulfill the purposes outlined in this Privacy Policy
- Comply with legal obligations (tax, accounting, and legal requirements)
- Resolve disputes and enforce our agreements

Typically, we retain order information for 7 years for accounting and tax purposes.

DATA SECURITY

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.

However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

INTERNATIONAL TRANSFERS

Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place to protect your information in accordance with this Privacy Policy and applicable laws.

CHILDREN'S PRIVACY

Our Site is not intended for individuals under the age of 16. We do not knowingly collect personal information from children under 16. If you believe we have collected information from a child under 16, please contact us immediately.

MARKETING COMMUNICATIONS

With your consent, we may send you marketing emails about our products, special offers, and news.

You can opt out of marketing communications at any time by:
- Clicking the "unsubscribe" link in any marketing email
- Contacting us at [your email address]
- Updating your account preferences

Even if you opt out of marketing emails, we will still send you transactional emails related to your orders.

CHANGES TO THIS PRIVACY POLICY

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last updated" date.

We encourage you to review this Privacy Policy periodically.

If you have questions about this Privacy Policy or how we handle your personal information, please contact us:

Email: [rumnicidhionisi@gmail.com]
Website: chefsplace.store

For GDPR-related inquiries or to exercise your rights, please contact us at [your email address] with "GDPR Request" in the subject line.

DATA PROTECTION OFFICER

If you have concerns about how we process your personal information, you have the right to lodge a complaint with your local data protection authority.